出貨事項 Delivery
現貨商品將於訂單成立後3天內出貨，宅配及超商取貨於出貨後2-3工作天送達。
We provide local delivery within Taiwan via courier, Family Mart and 7-11 convenience stores.
Orders will be processed and dispatched within 3 days, and the parcel will reach you in the next 2-3 business days.
運費 Shipping Rates
- 全家，7-11 超商取貨運費為60元
- 郵寄為80元
- 滿1000元免運
- Shipping rate for Family Mart, 7-11 at NT$60
- Shipping rate for Chunghwa Post at NT$80
- Free shipping for orders above NT$1000
未取貨事項 Uncollected Parcels
若選擇超商貨到付款未取件次數達2次，官網系統將暫停您的帳號使用權限。
Should you fail to collect your parcel for 2 consecutive times, your account will be suspended.
退貨事項 Returns
1. 請於商品到貨次日起7天內(含例假日)聯繫Wah Books，由客服人員為您提供超商退貨資訊。
2. 商品退貨時必須回復原狀，亦即必須回復至您收到商品時的原始狀態 (包含商品本體、附件、內外包裝、配件、贈品、原廠包裝及所有隨附文件或資料的完整性)。
3. 下列情形可能影響您的退貨權益:
- 不影響您檢查商品情況下，將商品包裝毀損、封膜移除、貼膠移除或標籤拆除等情況。
- 退貨商品請先拍照留存，並以原包材或適當包材妥善包裝並「完整密封」，避免運送途中發生瑕疵或商品遺失，而影響您的退貨權益或產生所需負擔之損壞費用。
4. 請注意折扣書是無法退換貨。
1. If you have received a damaged item or the item is not what you ordered, please inform us at hello@wahbooks.com within 7 days from the date of receiving your parcel. We will provide you with the detailed information on returning the item(s).
2. Upon return of the item(s), please ensure that it is returned to its original state as when you received the item(s).
3. Before you return the item(s), please take photos of the returned item(s) and use the original packaging or appropriate packaging materials to protect the item(s) in order to avoid defects or loss of products during transportation, which may affect your return rights or incur necessary damage costs.
4. Please note that remaindered books are non-exchangable and non-returnable.